Conversation Concept
Mag. Angelika Höfle
Auwaldgasse 38a/1
8041 Graz | Austria
Tel: 0650 6668996

© copyright of pictures: Renate Schmiedt,



Responsible for the collection, processing and use of personal data within in terms of the Data Protection Act is

Conversation Concept
Mag. Angelika Höfle
Auwaldgasse 38a/1
8041 Graz | Austria
Tel: +43 (0)650 6668996

With this privacy policy we would like to inform you about the collection, processing, and use (hereinafter “use”) of personal data. Please, see below how to proceed, if you intend to object to the use of your personal information in accordance with the relevant data protection regulations.

Collection, processing and use of personal data

Personal data are details of your personal or material circumstances, such as name, date of birth, e-mail address, telephone number or postal address, in particular. Conversation Concept uses the personal information provided by you to the extent necessary to establish, execute or terminate any legal or legally related cases with you or for the use of a service provided by us. Among other things, this is the case when answering any contact requests via the contact form or when registering for our newsletter. In such cases, we will only use your personal information to process your specific request. It is up to you whether you provide us with your data for the purposes mentioned.

Duration of storage of your data

The information we provide will be stored by us only if it is necessary for the fulfillment of the purpose for which you provided us with your data or for compliance with legal provisions. If you have given us your explicit consent for the use of your personal data for advertising purposes, we will use your data for these purposes, if you do not revoke your consent. The consent given by you can be withdrawn by you at any time with effect for the future.

Use of cookies and web analytics tools on our website

Our website uses so-called “cookies”. You can adjust your cookie settings at any time. In addition, we use the Google Analytics web analytics tool. This tool uses cookies. You can prevent the storage of these cookies at any time by adjusting their cookie settings regarding the use of performance cookies. A description of the functionality and purposes of these analysis tools can be found here:

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses a specific form of “cookies”, text files that are stored on your computer and that allow an analysis of your use of the website.

The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. Google will use this information on our behalf to evaluate your use of this website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. For more information about Terms of Use and Privacy, please visit or

Contact, information, revocation, blocking, deletion

At any time, you can object to the use of your personal data for the future free of charge, initiate a partial or complete deletion or blocking, or request information about the data we have stored about you or their correction. It is not necessary to comply with a special form. You can send an e-mail to

Update and change

Parts of the Privacy Policy may be changed or updated by us without notifying you in advance. Please check the Privacy Policy before using our services to be up to date with any changes or updates.

Status of the Privacy Policy: March 2018. Mag. Angelika Höfle

Mag. Angelika Höfle, April 2021



The terms and conditions stated apply to in-company training, as well as to private conversation & language training in individual and group courses.

On request, Mag. Angelika Höfle will provide you with a non-binding offer, which will be valid for two months; however, no longer than until the end of a calendar year. After your order has been received in written form Mag. Angelika Höfle will organize the training according to the prior agreement of Mag. Angelika Höfle.

Mag. Angelika Höfle reserves the right to make changes to the terms and conditions of the program and changes to the General Terms and Conditions.

If you are unable to attend scheduled classes due to unforeseen circumstances and are forced to postpone them, you can do so free of charge up to 24 hours beforehand. If this is done later, these units will have to be invoiced. You will be informed about this before your first class.

The conversation or language training must be consumed within 12 months, otherwise the entitlement to the service will be forfeited without claiming the reimbursement of the costs.

One training unit is 50 minutes, unless stated otherwise.

The amount due shall be invoiced to the customer prior to the start of the service, unless agreed otherwise.

Applicable terms of payment: within 7 days from receipt, without deductions to the following bank account:

IBAN: AT03 2081 5000 4157 7677

Issued to Mag. Angelika Höfle

Disclaimer: Mag. Angelika Höfle is liable for Conversation Concept and everything related to it, in any case only with gross negligence and intent. In the event of slight negligence, the liability only applies in case of violation of contractual obligations.

Satisfied clients are my goal. However, if something should not meet your requirements, please contact Mag. Angelika Höfle immediately in order to quickly find a solution for you and to adapt the service even more to your needs.